What is my warranty?
Warranty, this is a little confusing and often misunderstood or wrongly informed. We offer a 90 day labor warranty on all parts; this warranty may be extended if the manufacturer of the part/equipment extends that warranty. If this is the case you will be informed of this at the time of service. The confusing part is with the parts and equipment. Each manufacturer for either parts or equipment seems to have different warranties. These warranties will be explained to you either at the time of service, i.e. if parts are being changed, or when being quoted equipment. The reason equipment warranties are explained in advance is to aid you in making a decision on the equipment being purchased. In some cases the option to extend the warranty is offered. However, if something fails due to a faulty installation or repair by Patton HVAC Services we will repair it at no cost to you.